ONLINE EVENT WORKSHOPS: TERMS AND CONDITIONS

Clarity 360 is a trading name of KDH Media Limited, a limited liability company registered in Ireland under registered number 521492. Its registered address is: 77 Camden Street Lower, Dublin, DO2 XE80. These terms and conditions apply to to our series of online workshop events. 

BOOKING AND PAYMENT 

Full payment is required at the time of booking to secure your place. Workshop tickets are sold and processed via the Billetto platform. Payments are made directly to Billetto, so any queries or issues relating to your payment should be directed to Billetto customer support.

CANCELLATIONS AND REFUNDS

Cancellations made 10 or more working days before the workshop will receive a full refund.

Cancellations made less than 10 working days before the workshop are not eligible for a refund; however, a credit may be issued for use towards a future workshop within 12 months, subject to availability.

No refunds or credits will be issued for failure to attend the workshop on the scheduled date.

EVENT CHANGES AND CANCELLATIONS 

The Company reserves the right to reschedule or cancel the workshop if necessary. In the event of cancellation by The Company, a full refund or credit for a future workshop will be offered.

USE OF WORKSHOP MATERIALS

All materials provided during the workshop are for personal use only. Recording, copying, or redistribution is not permitted without prior written consent.

LIMITATION OF LIABILITY

Attendance at the workshop is at the participant’s own risk. [Your Company Name] is not liable for any loss, damage, or expenses incurred as a result of attending the workshop.

GOVERNING LAW

These terms are governed by Irish law and subject to the jurisdiction of the Irish courts.

COMPLAINTS PROCEDURE

The Company always aims to give our clients the highest level of service. If there is anything you are not happy about, the Company would rather you let us know straight away. The Company has a complaints policy available on request and a complaints procedure that means all complaints are reported to and reviewed by the Company’s Managing Director. If there are any causes for concern or problems then please contact the Company in writing via email at connect@mywriteme.com.
If your complaint relates to a breach of the Company’s obligations under the General Data Protection Regulation and/or Data Protection Act 2018, you can make a complaint to the Data Protection Commissioner at www.dataprotection.ie

GDPR

While acting for you, the Company shall gather information and documents which relate to your business and affairs. The Company shall keep the information and documents confidential, except where disclosure is required by law or regulation or in other exceptional circumstances. As you will appreciate, in the same way the Company must respect the confidence in information and documents which the Company hold for our other clients. The Company cannot, without their express written permission, disclose any of that material to you.

Unless the Company hear from you to the contrary, the Company may use internet email to communicate with you and others in relation to any matter. This carries certain risks. The Company does not accept responsibility for any loss that you suffer as a result of the Company’s use of internet email. Unless you indicate otherwise, the Company will deem your instructions in this matter to constitute an appropriate consent for the maintenance and processing of your personal data under the Provisions of the Data Protection Act 1988 and the Data Protection (Amendment) Act 2003.

If you communicate your instructions via email, the Company will communicate our acceptance of these instructions with a confirmatory email back to you. Instructions will not be deemed to be accepted by the Company unless you receive a confirmatory email, telephone call or letter from us. The same procedure applies to changes in instructions communicated by you to the Company.

In any case where it is intended that legal proceedings should be issued against the Company (or any person or entity for which the Company is or is alleged to be responsible), the Company may at its election require the relevant dispute, difference or claim to be referred to mediation or arbitration by notice in writing to that effect. If, the claimant issues any legal proceedings, the Company may still elect for mediation or arbitration by notice to that effect given to the claimant and to the claimant’s lawyers named in the proceedings (if any) within 21 days of service of the proceedings on the Company in which event the claimant will take no further steps in the proceedings other than to procure the dismissal or stay of the proceedings.

Where the Company has given notice that it has elected for the dispute, difference or claim to be referred to arbitration, it will be referred to and resolved by a single arbitrator in accordance with the Arbitration Acts 1954 to 1998 such arbitrator to be appointed by agreement within 14 days of the parties or, failing agreement within 14 days, as may be nominated on the request of either party by the president of the time being of the Law Society of Ireland. The laws of Ireland shall apply. The place of the arbitration shall be Galway.

Privacy Statement
When you employ the Company to provide services to you, you are giving the permission to hold information and personal data for the Company’s records.

This notice sets out the basis on which any personal data the Company collect from you, or that you provide to the Company, will be processed by the Company.
The following is a statement of the Company’s practices regarding your personal data and how the Company will treat it. The applicable law is the General Data Protection Regulation (the GDPR).

The categories of your personal data that the Company may collect includes, but is not limited to the following: contact details (including names, postal addresses, email addresses and telephone numbers), financial and tax data, correspondence by phone and/or email.

The Company collects this information to provide you with our services.
The legal basis for the processing of your data are:-
That you have provided consent for the processing for one or more specified purposes, You may withdraw that consent at anytime;
• Processing is necessary for the performance of a contract which you have entered into with the Company or to take steps at your request prior to entering into a contract;
• Processing is necessary for compliance with a legal obligation to which the controller is subject;
• Processing is necessary in order to protect the vital interests of you or of another natural person;
• Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
• Processing is necessary for the purposes of the legitimate interests which the Company pursue in providing you with the services which the Company have contracted to provide you with.

The Company shall keep any personal data, information and documents relating to you or your business confidential, except where disclosure is required by law or regulation or in other exceptional circumstances. In the same way the Company must respect the confidentiality of information and documents which the Company hold for our other clients. The Company cannot, without their express written permission, disclose any of that material to you.

The Company also use professional and other services including specialist IT service providers, which will involve some access to files including:
• accountants,
• risk management auditors
• quality control companies,
• IT maintenance contractors
• Cloud storage providers
• External file storage companies

This allows the Company to manage the Company properly. The Company always try to make sure that the provider of the services is reputable and can provide sufficient guarantees to implement appropriate technical and organisational measures in such a way that your personal rights are protected. The Company require them to sign letters of confidentiality and/or a written contract.

When the Company store files off site, whether electronic or hard copy, the Company will take all reasonable steps to make sure the Company keep your information confidential.

What are your rights with respect to the processing of personal data?
Please note that you have the following rights in respect of your personal data:
• The right to access the personal data the Company hold about you.
• The right to require the Company to rectify any inaccurate personal data about you without undue delay.
• The right to have the Company erase any personal data the Company hold about you in circumstances where the processing of data was not carried out in accordance with the GDPR.
• The right to object to the Company processing personal data about you such as processing for profiling or direct marketing.
• The right to data portability in certain circumstances such as where the processing is based on consent, processing is necessary for the performance of a contract and the processing is carried out by automated means.
• The right to request a restriction of the processing of your personal data.

Getting in touch with us

You can contact us via any of the following means and we will endeavour to respond within 24 hours.

Telephone: +353 (0) 87 992 8537

Email: hello@clarity360.ie