COMMUNICATING CHANGE 

Learn how to communicate organisational change effectively in this highly relevant and practical training course. 

ABOUT THE COURSE

Organisational change can be challenging and its success largely depends on whether an organisation’s stakeholders are equipped to embrace it or are struggling to find clarity and direction.

This practical training program equips participants with the strategies, tools, and confidence to communicate change effectively. Whether the goal is to introduce a new process, restructure teams, implement a digital transformation, or shift organisational direction, this course provides a robust framework for communicating change clearly, consistently, and with empathy.

Participants learn how to anticipate the questions and concerns of different audiences, create compelling change narratives, and communicate in ways that foster engagement, resilience, and shared ownership. From informal conversations to formal updates and leadership messaging, this course provides a practical, people-centred approach to delivering change communication with clarity and confidence.

WHO IS IT FOR?

This course is designed for professionals responsible for leading, supporting, or communicating change within their teams or organisations. It is especially relevant for:

• Senior leaders and managers – who need to communicate vision, direction, and decisions
• HR and internal communication professionals – supporting staff through transition periods
• Project managers and change leads – tasked with rolling out new initiatives
• Team leaders and supervisors – acting as a communication bridge between leadership and staff
• Anyone involved in supporting change – who wants to communicate with clarity, empathy, and influence

Whether you’re leading a change or supporting others through it, this course will strengthen your ability to guide people through uncertainty and bring them with you on the journey.

WHAT WILL YOU LEARN?

By the end of the course, participants will have the skills to:

• Communicate change in a clear, timely, and confident way

• Understand how people respond to change and how to adapt communication to support them

• Align change communication with broader organisational goals and values

• Tailor messages to meet the needs and concerns of different audiences and stakeholders

• Use storytelling and strategic messaging to build trust and engagement

• Manage resistance through transparent, two-way communication

• Support managers and team leads to deliver consistent, empathetic communication

• Plan and sequence communication to guide people through the change process

• Build internal advocates and champions to help embed the change

DELIVERY FORMAT

This course is available in both online and face-to-face formats and is ideal for team-based training. One-on-one training and message development for change leaders is also available.  

Contact us to learn more about this training program and how it can be tailored to meet your objectives.